My-Plates Terms and Conditions
1) The Terms and Conditions apply to all business transactions carried out by My-Plates, herein referred to as the ‘Company’.
2) The person applying for bespoke items is herein referred to as the ‘Purchaser’.
3) Terms, Refund and Cancellation: your Statutory rights are not affected. It is the responsibility of the Purchaser to make themselves aware of these Terms and Conditions before ordering from the Company as they form the basis of the contract between us. By placing an order via our Internet Website you agree to and accept these terms and conditions and a legally binding contract is then in force between the Company and the purchaser. It is the responsibility of the Purchaser to ensure all details submitted to the Company via the Internet are correct. We cannot be held responsible if details are entered incorrectly and result in delays in processing the order. We cannot accept any claims for errors once this has been done. Items selected as marked legal on the site does guarantee the plates will be legal, for instance if spacing is incorrect, we will change the spacing in line with DVLA regulatsions.
There is no ‘cooling off’ period as orders are bespoke and work starts at once, transactions cannot be cancelled nor can refunds be given. Any liability the company, has shall be to the order value alone, less costs already incurred. No claims for damages, interest or any other costs incurred will be entertained. In circumstances where the Company agrees to cancel an order and make a refund we reserve the right to deduct 20% to cover costs already incurred. In circumstances where the Company is unable or unwilling to fulfil the order for whatever reason a full refund will be made, again our liability will be to the order value alone.
Personal identification and vehicle registration documents must be produced before plates will be manufactured. Due to stringent restrictions of trade placed upon the ‘Company’ by the DVLA, all registration plates, must meet the standard DVLA regulations regarding spacing, lettering, etc, to avoid risk of prosecution to the ‘Company’ and the ‘Purchaser’ if the registration plates are used on the UK highway.
UK Number plates are classed as Personal car number plates, Items and refunds or returns are not allowed if you change your mind or don’t like them. The online plate maker shows an example of the plates, the finished plates will very closely resemble the image shown but may differ due to limitations of the website. Damaged plates will be replaced at our discretion. Due to the nature of materials used variations may occur but plates supplied will always meet required standards laid down in law.
5) Delivery Policy – We use Royal Mail 48.
Whilst every effort is made to dispatch orders in a reasonable time scale the Company cannot be held responsible for delays or errors in the Postal System, delays in the Purchaser supplying additional details or any other third-party actions. Delivery can be expected within a few days of dispatch, we will replace non delivered items at our discretion after a suitable time has elapsed for delivery – allow 7 working days before an item is considered lost.
6)The Company cannot be held responsible for any circumstances arising from purchase of the car number plates from us. It is the Purchasers responsibility to abide by the law applicable to them at all times.
No additional verbal conditions or guarantees either expressed or implied shall have effect on these Terms and Conditions unless authorised in writing by one of the Directors of the Company. If any condition of this agreement is held to be invalid by a competent jurisdiction then the remaining provisions shall remain in force and be valid. These terms and conditions form the agreement between both parties in respect of the purchase.